Studio

Delivered just now like this not fit for purpose x2 advent calenders and lynx set every thing else wasnt too bad but still bust packaging

Since I have ordered from studio, Evri hasn't delivered to me until now, and I am so pissed off. I didn't receive a single call from studio or Evri.

I ordered about four weeks ago but have been away. When I opened it last night, one of the soldiers was broken, so I would like a replacement.

My parcel was in a shocking state. I spent a lot of money, but it arrived wet through, ripped to bits, with a big hole in the side of the box.

Items were missing. I was so shocked; everything just fell on the floor outside. The delivery person could not apologise more.

There are 3 pairs of pajamas missing, Barbie items I ordered, and a music game that is not there. Everything I did get, I've had to try to dry off, but it’s a mess to give as a Christmas box.

I ordered some things and got one part of the order and still waiting for the other part with no communication at all Christmas is next week. A bit annoyed because no communication at all, everyday waiting. On the app saying order complete

Load of poo I bin waiting for a order from September & as bin told it will be ere soon but nothing as *** so trying ringing & u can't get to talk to anyone but if u need to pay money u get to pay with no trouble it's a shame I bin with this studio for many years they have gone down hill

Can't send back parcel for no returns label in the bag, so what do I do? I can't afford to keep it, for I double ordered.

My parcel has not been delivered. It's a Christmas present, and I need to know if it's ever going to turn up. This is not right; no one can get hold of the company.

I ordered 2 orders and I received the first yesterday and am waiting for when you are ready to ship the second order. I have already paid for delivery, just need confirmation on when you are sending the second order.

Please could you send me the invoice as I tried calling your customer service and they asked for the account number. It is not showing on the detail account page.

Thank you.

Donna Jackson

donnajacks05@***.com

I havent received my full order, Im keep chasing my parcel, evri keeps telling me, were chasing your parcel and will be delivered next day, but until today, I havent received any parcel, and its automated service

I could only email the company,as there is no phone number. They've said they'll reply in a few days.

Large rug sent looks poor quality and faded in colour.not impressed so far,

I returned the item and they not replying to my concerns I am having to pay for it to keep my name not been blacklisted up to now they £27.89

Rubbish given the wrong phone number useless try find it your self they have on telephone number to contact them on which is ridiculous I'm really sorry I bought something from there

My order sat in ready to dispatch for 3 weeks when I made contact was palmed off and it is still not dispatched and its almost 4 weeks now and nothing

still being palmed off or just completely ignored such great customer service what a company

Tried to order an item with no success as I was paying in one payment no one to talk too to help me and your chat no help you lost a sale because of your website and not letting me purchase the item totally disappointed his this how you treat people absolutely disgusting