Contact Studio Customer Service
How to Reach a Person at Studio
-
+44 872 737 0000
Customer Service:
-
+44 371 376 5680Credit Services
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+44 371 200 0378
Claims:
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+44 330 024 0367
Studio Emails:
Studio Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Studio Phone Number | +44 371 376 5680 |
| Average Hold Time | More than 30 min |
| Most Popular Studio Email Address | customerrelations@24studio.co.uk |
| Studio Live Agent Availability | 42% of callers successfully reach a real person |
| Issue Resolution Rate | Low (4% reported full resolution) |
| Studio Customer Service Rating | 3.8 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 92% phone, 8% email |
| Common Reasons for Contact | Account, request for information, shipping and delivery |
| Customer Effort Score | High Effort |
| Prepare before the call to Studio | First and last name, address or zip code or email |
How to Contact Studio Customer Service?
Contact Information
Studio Website:
Studio Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 8:00pm
Saturday - Sunday: 9:00am - 5:00pm
Mailing Addresses:
The Data Protection Officer
Studio
Studio Retail Limited
Express House,
Clayton Business Park,
Accrington,
Lancashire BB5 5JY
Claims
Castelan,
Customer Care,
Alpha House,
Sunnyside Road North, Weston-super-Mare,
Somerset, BS23 3QY
Other Location:
Studio Returns
Unit C
Brook Park East
Shirebrook NG20 8RY
Summary of Studio Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Studio?
Shipping and Delivery Question:
- “My order part not delivered”
- “Delivered broken item”
- “Can't send parcel back for I didn't get a returns label in bag”
Account Question:
- “Cannot login and order query”
- “Not able to get into my account”
- “Need account number and have query about my order.”
Request for Information Question:
- “Update on broken tv”
- “I want to place an order and pay on frasersplus”
- “I want to place an order”
Payments and Charges Question:
- “Make payment”
- “Paid a payment”
- “Payment”
Product/ Service Question:
- “PRODUCT PROBLEM.”
- “Problem with my order”
- “Complaint”
Return/ Replace Question:
- “Return and missing items”
- “Return due to missing item”
- “Regarding a return”
Activation/ Cancellation Question:
- “To cancel my order”
- “Cancellation of an order”
- “Cancelling a delivery”
Refund Question:
- “Refund”
- “Not had my refund”
- “About refund”
Staff Question:
- “Custermer service”
- “Bad service and product”
- “Cant use automated services”
Website/ Application Question:
- “I can't get on the app so I pay my bill”
- “To pay my monthly installment”
- “Can't order online”
Cards Question:
- “Gift card”
- “No bank card”
- “Change of bank card”
Employment Question:
- “Wanting to pay off balance but no been able to sort this yet”
- “Having a job to log in forgotten password”
- “Reset oassword and pay off account”
Other Question:
- “My order”
- “An item”
- “Advisor”
Compare Studio Customer Service To
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